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  • Alami Financial Services
  • Alami Financial Services is committed to protecting the privacy and confidentiality of the personal information we receive from our clients. This Privacy Policy aims to clarify how we collect, use, share, and protect personal information, as well as your rights regarding privacy.


    1. Information We Collect

    We collect personal information to ensure we provide our financial services effectively. This information includes:
    1.1 Information You Provide to Us:
    - Personal Identification Information: Such as name, address, phone number, email address, and other contact details.
    - Financial Information: Such as bank account details, balances, credit card numbers, and other transaction-related information.
    - Verification Information: Such as copies of personal identification, passports, or other documents required to verify your identity in accordance with anti-money laundering laws.
    1.2 Automatically Collected Information:
    - Usage Information: Such as data on your usage of our online services, including IP address, browser type, duration of visits, and activity history on the website.
    - Cookies: We use cookies to collect information about how you interact with our site and to personalize your experience.
    1.3 Information Received from Third Parties:
    - We may receive information about you from other financial institutions, our business partners, or government entities to ensure compliance with financial regulations.

    2. Use of Personal Information

    We use the personal information we collect for the following purposes:
    - Providing Financial Services: Managing financial accounts, banking transactions, and offering financial advice.
    - Compliance with Laws and Regulations: Such as anti-money laundering and counter-terrorism financing obligations, and tax compliance.
    - Improving Our Services: Personalizing your experience on our platform and analyzing the usage of our services to enhance performance quality.
    - Communication: Sending updates about our services, changes in terms and policies, and notifications regarding your account.
    - Security and Fraud Prevention: Detecting unlawful or fraudulent activities and protecting our clients from risks.

    3. Sharing Personal Information

    We are committed to protecting your information privacy and will not share your personal information with third parties except in the following cases:
    3.1 Compliance with Laws:
    - We may share information with regulatory bodies, government authorities, or judicial entities if required by law.
    3.2 Service Providers:
    - We may share information with service providers who assist us in delivering our services, such as IT service providers, ensuring these providers are committed to maintaining confidentiality.
    3.3 Business Transactions:
    - In the event of a merger, acquisition, or sale of part of our business, we may share information with the involved entities, ensuring the protection of information according to this Privacy Policy.
    3.4 Your Prior Consent:
    - We will not share your personal information with third parties for marketing or other purposes without your explicit consent.

    4. Security of Personal Information

    We implement technical and administrative protection measures to ensure the safety and security of your personal information, including:
    - Encryption: Encrypting sensitive data during transmission using security protocols such as SSL.
    - Access Controls: Restricting access to your personal information to employees and providers who need it to perform their duties.
    - Security Audits: Monitoring and periodically assessing security to detect and prevent unauthorized access.

    5. Your Rights

    5.1. Access to Personal Information:
    - You can request access to your personal information that we hold and correct any inaccurate data.
    5.2. Request for Deletion:
    - You may request the deletion of your personal information in certain cases, subject to legal and regulatory obligations that may prevent us from deleting certain data.
    5.3. Opt-Out:
    - You can opt out of marketing messages or unwanted notifications at any time by clicking the "unsubscribe" link in the email or contacting us directly.
    5.4. Data Portability:
    - You can request to transfer your personal information to another entity in a machine-readable format.

    6. Data Retention

    We retain your personal information as long as necessary to achieve the purposes for which it was collected, or to comply with legal obligations, resolve disputes, or enforce our agreements.

    7. Cookie Policy

    We use cookies to enhance user experience and analyze site usage. You can control cookies through your browser settings. However, disabling certain cookies may affect your experience on our site.

    8. Changes to the Privacy Policy

    We may update this policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with a new effective date. We recommend reviewing the policy regularly.

    9. Contact Us

    If you have any questions or inquiries about this Privacy Policy or how we use your personal information, you can contact us at:
    - Email: info@alalamifs.com
    - Phone: +962 65504545
    - Address: Jordan – Amman – Internal Roundabout – Arab International Insurance Building 264

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